For router config, we recommend FlashRouters who provide either support or pre-configured routers which will work with our VPNs.

Please follow below steps to configure VanishedVPN PPTP on your Linksys router.

Before you start, please make sure of the following:

• You have already tested PPTP VPN on your PC/Mac to ensure that your network configuration and ISP allows PPTP connections.
• VPN can’t be setup on the device that acts as your ISP modem. You need to have an additional router connected to your modem.
• Make sure you have network setup as shown in the image below.

This image shows that how your network setup will look like:

Step 1: First you will need to login to your Linksys router’s control panel. To do so, type http://192.168.1.1/ in your browser and login. You can find this information on the sticker on the back of your router.
Click on Setup, then click on Basic Setup. From “Internet Connection Type” drop down menu, select PPTP. Make sure “Obtain an IP Address Automatically” is selected.

Step 2:  Insert your desired VanishedVPN server address in “Server IP Address”. For a list of all servers, see VanishedVPN – Setup Guide
Note: To convert a hostname (e.g. usa.vanishedvpn.com) into the IP address, open a Command Prompt and type “nslookup usa.vanishedvpn.com”.
Enter your VPN Username and Password provided by VanishedVPN. Check the email “Message from Vanished VPN” for your login details.

Step 3: In the “DHCP Server Setting” section, select Enabled for “DHCP Server”. Then enter 8.8.8.8 and 8.8.4.4 for “Static DNS 1” and “Static DNS 2”, respectively.

Step 4: Now scroll down and click on “Save Settings” and Reboot router.

You can check if you are connected to a VPN server by going to www.whatismyip.com and see if your IP is changed.

For router config, we recommend FlashRouters  who provide either support or pre-configured routers which will work with our VPNs.

Please follow below steps to configure VanishedVPN PPTP on your TP-LINK router.

Before you start, please make sure of the following:You have already tested PPTP VPN on your PC/Mac to ensure that your network configuration and ISP allows PPTP connections.

• VPN can’t be setup on the device that acts as your ISP modem. You need to have an additional router connected to your modem.
• Make sure you have network setup as shown in the image below.

 
This image shows that how your network setup will look like:

Step 1: First you will need to login to your TP-LINK router’s control panel. To do so, type the router’s IP address in your browser and login. You can find this information on the sticker on the back of your router.

Step 2: Click on “Network” from the left panel and then click “WAN”. In “WAN Connection Type” select “PPTP/Russia PPTP” from the drop down menu.
Enter your VPN Username and Password provided by VanishedVPN. Check the email “Message from Vanished VPN” for your login details.

Step 3: Select “Dynamic IP”. Insert your desired VanishedVPN server address in “Server IP Address/Name”. For a list of all servers, see VanishedVPN – Setup Guide.

Step 4: Choose whether you would like to connect automatically, on demand or manually.

Step 5: When you have completed the above, click on “Save”. You Are Done!

You can check if you are connected to a VPN server by going to www.whatismyip.com and see if your IP is changed.

For router config, we recommend FlashRouters  who provide either support or pre-configured routers which will work with our VPNs.
Please follow below steps to configure VanishedVPN PPTP on your D-Link router.

Before you start, please make sure of the following:

• You have already tested PPTP VPN on your PC/Mac to ensure that your network configuration and ISP allows PPTP connections.
• VPN can’t be setup on the device that acts as your ISP modem. You need to have an additional router connected to your modem.
• Make sure you have network setup as shown in the image below.

This image shows that how your network setup will look like:

Step 1: First you will need to login to your D-Link router’s control panel. To do so, type the router’s IP address in your browser and login. You can find this information on the sticker on the back of your router.

Step 2: Click the Setup tab in the menu, then click Internet from the left hand navigation.
Click on Manual Internet Connection Setup.

Step 3: From “My Internet Connection is:” select “PPTP (Username / Password)”.

Step 4: Under “PPTP INTERNET CONNECTION TYPE” section:

  1. Select Address Mode “Dynamic IP”.
  2. Enter your desired VanishedVPN server address into the “PPTP Server IP Address” field. For a list of all servers, see VanishedVPN – Setup Guide.
      Note: To convert a hostname (e.g. usa.vanishedvpn.com) into the IP address, open a Command Prompt and type “nslookup usa.vanishedvpn.com”.
  3. Enter your VPN Username and Password provided by VanishedVPN. Check the email “Message from Vanished VPN” for your login details.
  4. Select Reconnect Mode “Always on”.
  5. Enter 8.8.8.8 and 8.8.4.4 for the “Primary DNS Server” and “Secondary DNS Server”, respectively.

Step 5: Click on “Save Settings”. You Are Done!

You can check if you are connected to a VPN server by going to www.whatismyip.com and see if your IP is changed.

Apple TV does not support VPN, however, it is possible to airplay content from IOS or Mac to your TV via your ATV.

Firstly , on your Apple TV make sure airplay is enabled  settings > airplay > on

1. For Mac, follow the instructions from Apple here.  
2. Connect to VanishedVPN
3. Start streaming content on the Mac, and it should play on your TV

For IOS,

1. Make sure you’re on the same network as your ATV.
2. Swipe up from the bottom of the screen to activate control centre
3. Tap ‘airplay’
4. Choose the name of the ATV that you want to connect to
5. Connect to VanishedVPN
6. Start playing the video, and it should play on your TV via the ATV.

We’re aware that customers using Samsung android devices may be getting a ‘proxy error’ when trying to unblock US Netflix. 

We’ve looked into this, and it appears that since Marshmallow 6.0.1 , something is running in the background on this device, which is logging your location (even when location services are disabled) and passing this to Netflix. 

22/12/16 – FIXED – We can confirm that this issue can be resolved by installing OpenVPN on your device. 

Follow the instructions here. http://help.vanishedvpn.com/solution/articles/17000036298-how-to-setup-openvpn-on-android-devices

Firstly, ensure that you are using L2TP VPN type. If you are using PPTP, please setup a new L2TP client using this guide.

If you are getting a Netflix proxy error, ensure that you have the following entered in the ‘DNS Servers’ box (under ‘show advanced options).  8.8.8.8

If you are unable to connect using Android 6 or above:

1. Tap the “Settings” icon next to your VPN profile. Select “Show advanced options” and scroll down to the bottom. If the option “Backward compatible mode” exists, enable it and reconnect the VPN.

Launch the Settings application.

Tap More… in the Wireless & Networks section.

Tap VPN.

Tap Add VPN Profile or the + icon at top-right of screen.

Enter anything you like in the Name field. (like ‘my vanishedvpn US server’)

Select L2TP/IPsec PSK in the Type drop-down menu.

In the servername field, enter one of the following (depending on what content you’re trying to access)

Skip the L2TP secret  & IPSec Identifier fields. These aren’t required

In the IPsec pre-shared key field, enter:         happiness

tick the ‘show advanced options’ box

In the ‘DNS servers’ field, enter:                8.8.8.8

Tap Save.

Tap the new VPN connection.

Enter Your VPN Username in the Username field.

Enter Your VPN Password in the Password field.

Check the Save account information checkbox.

Tap Connect.

**Note – ALL CREDENTIALS ARE CASE SENSITIVE AND MUST BE ENTERED EXACTLY AS THEY ARE ON THE WELCOME EMAIL THAT YOU RECEIVED

Installing the Vanished VPN app on your android device is the quickest and easiest way to secure your device.

First, search for ‘Vanished VPN’ in the Google play store, or follow this link.

Download and Install the App

Once installed, Open the App, and skip through the initial screens.

Once you come to the main screen of the app, click the location that you want to connect to (ie USA if you want to unblock USA Netflix).

Then click the Vanished VPN logo in the middle of the screen to connect.

If its the 1st time you’ve connected, you will need to enter your VPN credentials that were emailed to you when you signed up. You can also find them here. We recommend that you copy and paste, as everything is case sensitive.

You should then see the logo turn green to indicate that you are connected.

TO disconnect, simply click the logo again.

In OSX Sierra, Apple have removed support for PPTP VPNs. If you have upgraded, and noticed that your VPNs are no longer there, you will need to create new L2TP VPNs using the instructions here