Support
MAC OSX Sierra IP Addresses
We’re aware that Mac OSX Sierra VPN setup requires an IP address of the server rather than a Servername
IP addresss are likely to change from time to time, so we generally don’t publish them, however, to work around this for Sierra, do the following.
1. open a new terminal window
2. Type nslookup and then the servername
nslookup usa1.vanishedvpn.com
3. The ip address will be at the bottom of the response
Non-authoritative answer:
Name: usa1.vanishedvpn.com
Address: 108.61.168.215
How to setup Mac as a wireless router
This article will show you how to setup your Mac as a wireless hotspot, so that you can share your VPN with devices such as Play station, Xbox, ATV, Smart TV which don’t normally support VPN.
You will need to have your mac connected to the internet via a cable (so that the other device can connect via the wireless). You will also need to setup the VanishedVPN client using these instructions, and make sure it is working.
1) Right click the apple icon at the top of the screen, and select system preferences
In the Sharing menu, select Internet Sharing from the left panel. The Internet Sharing options will appear on the right side of the screen. Set the following settings:
Share your connection from: [the VPN connection you just created]
To computers using: check the box for Wi-Fi
Select Wi-Fi Options…, and enter the following details:
Network Name: [choose a network name]
Channel: [leave as default]
Security: WPA2 Personal
Password: [choose a password]
Verify: [re-enter your password]
Then click OK.
Anyone wishing to connect their device to your VPN network will need the password you’ve just set.
Start Internet Sharing
On the Sharing menu, check the box next to Internet Sharing.
You will see a prompt asking you to turn on Internet sharing. Click Start.
When Internet Sharing has been activated, a green light will appear next to the text: “Internet Sharing: On”.
Next , connect to your VPN client.
In the top menu bar , you should now see a timer icon (indicating the VPN is connected) and the wireless icon will change as shown below.
Finally , go to the other device (Playstation, Xbox, ATV, Smart TV), and connect to the wireless connection that you just set up using the password that you set.
You are now connected over the VPN that is being shared on your Mac, and you should be able to access unblocked content.
MAC OSX L2TP setup guide
Open System Preferences and go to the Network section.
Click the + button in the lower-left corner of the window.
Select VPN from the Interface drop-down menu.
Select L2TP from the VPN Type drop-down menu.
Enter anything you like for the Service Name.
Click Create.
For the Server Address, enter one of the following (depending on the content you want to view):
Next, enter your credentials. **Note – ALL CREDENTIALS ARE CASE SENSITIVE AND MUST BE ENTERED EXACTLY AS THEY ARE ON THE WELCOME EMAIL THAT YOU RECEIVED
Enter Your VPN Username for the Account Name.
Click the Authentication Settings button.
In the User Authentication section, select the Password radio button and enter Your VPN Password.
Select the ‘shared secret’ field and enter happiness
Click OK.
Check the Show VPN status in menu bar checkbox.
Important !
Click the Advanced button and make sure the ‘Send all traffic over VPN connection’ checkbox is selected.
Click OK to close the Advanced settings, and then click Apply to save the VPN connection information.
Click ‘connect’, and in a couple of seconds you should see the connection established.
You should now be able to browse as normal, and unblock content.
Common issues
1 If you see a login screen when browsing after connecting to the VPN, it’s likely that you didn’t complete step to ‘Send all traffic over VPN’ above
2 If you have connected to the USA server, but you are still seeing your local Netflix catalogue, it’s likely that you didn’t complete step to ‘Send all traffic over VPN’ above
How to fix – ERROR: All TAP-Windows adapters on the system are currently in use.
The error “All TAP-Windows adapters on this system are currently in use” suggests that there is a problem with the virtual Tun/Tap network adapter used by OpenVPN on Windows. To solve the issue, you need to re-enable the adapter or reinstall the driver.
Solution 1: re-enable the adapter
Open Control Panel > Network and Internet > Network and Sharing Center > Change adapter settings.
Check description of network adapters to find the Tap-Windows Adapter.
Right click on it > Disable.
Right click again > Enable.
Solution 2: reinstall the Tap driver
Check if it is already installed by opening C:\Program Files\TAP-Windows
Right click on Uninstall and select Run as administrator
Download the Tap driver from OpenVPN repository and install it (right click on it > Run as administrator)
Issues following Windows 10 Creator update
If you find that you are no longer able to connect your VPN following the Windows 10 ‘creator’ update. please try the following:
1) Uninstall openVPN ( Tick remove all settings and file while uninstall if it asks)
2) Delete the openVPN folder from root which is located in C:\Program Files
Click link below to download new openVPN installation file,
openVPN Download
Please install and import all vpn files which you downloaded form our website.
If above steps doesn’t resolve issue then please try steps below,
1) You may need to repeat the registry change to allow the VPN through the firewall. Please floor these instruction:
A one-time registry change is required if the VPN server and/or client is behind NAT (e.g. home router). You must reboot your computer when done. It is good practice to backup the registry first.
For Windows Vista, 7, 8 and 10
Open a command prompt (CMD) as administrator , and copy and paste the red text below. Then re-boot your machine.
REG ADD HKLM\SYSTEM\CurrentControlSet\Services\PolicyAgent /v AssumeUDPEncapsulationContextOnSendRule /t REG_DWORD /d 0x2 /f
2) If you are still having issues after this, and you are using OpenVPN, check in ‘Services’ and ensure that all OpenVPN Services are set to automatic. If they are set to ‘manual’, change them to automatic, and then reboot your machine.ARTICLE PROPERTIESPublishedLast published by Deleted agent
on Sat, 7 Apr 2018 at 10:57 AMAUTHORPhil BishopCreated on Mon, 27 Nov 2017 at 3:38 PMLOCATIONCategoryWindowsVisible in: VanishedVPNFolderTips & FixesVisible to: All UsersTAGSWindows 10 CreatorSEARCH ENGINE OPTIMISATIONTITLE FOR SEARCH ENGINE–DESCRIPTION FOR SEARCH ENGINE–ANALYTICSVERSIONS (1)v.1 Published (Live)27 Nov 2017, 3:38 PMDeleted agent
How to fix error 609
How to stop DNS leaking (Windows 8)
Stop Windows leaking DNS (Windows 8) If you’re connected to our VPN, but still unable to see unblocked (for example connected to our USA server, but seeing the Netflix Australia catalogue), you could be leaking DNS. Windows includes a ‘feature’ which is designed to speed up delivery of local content by using local DNS servers. This needs to be disabled by following the instructions below. Windows 8 Open the Start menu and type gpedit.msc in the search bar,
…and double-click gpedit.msc to open the Local Group Policy Editor. Within Computer Configuration select Administrative Templates → Network → DNS Client → Turn off smart multi-homed name resolution.
Select Enabled to turn off the service. Click Apply.
How to setup a Windows PC as a virtual wireless router
This guide will show you how to configure your windows PC to share the VanishedVPN connection as a virtual wireless device, so that you can connect to the VPN with a Playstation, ATV, Chromecast, Roku , Smart TV etc that doesn’t support VPN.
First, make sure you have a VanishedVPN subscription, and have setup your VPN client following the guides here.
To check if your windows machine supports this feature, open up a CMD prompt as administrator, and enter
netsh wlan show drivers
If you see “Hosted network supported : Yes”, then your network adapter can create a virtual router.
If you don’t see this message, then you may need to update your network drivers.
Connect your VanishedVPn client.
Create your virtual wireless router
In the command prompt, type the following:
netsh wlan set hostednetwork mode=allow ssid=NETWORKNAME key=PASSWORD
Name your virtual router by setting the following values:
ssid=[choose a name for your network]
key=[choose a password for your network]
Hit Enter.
You will then see the following message:
The hosted network mode has been set to allow.
The SSID of the hosted network has been successfully changed.
The user key passphrase of the hosted network has been successfully changed.
Congratulations! You have successfully created a virtual router.
Start your virtual router
To start your virtual router, type the following in the command prompt:
netsh wlan start hostednetwork
Hit Enter.
If the virtual router starts successfully, you will see a message that says, “The hosted network started.”
If you get a message saying the hosted network could not be started, please update your network adaptors and reboot. Also see this guide for possible fixes.
In order to share your virtual router, you need to identify the name of the connection. Open the “Run” prompt by pressing Windows + R, or by clicking the Start button. Type “ncpa.cpl“, then hit Enter or OK.In the Network Connections window, you should now see your new Wi-Fi connection in your list of network adapters. The description will show the ssid name that you assigned earlier. Note the name of the connection. You will need this later.
Now look for a network connection with the description “TAP-Windows Adapter V9”.
Right-click on it and select Properties.
In the Properties window, click the Sharing tab and check the box for Allow other network users to connect through this computer’s Internet connection.
Under “Home networking connection”, select your newly created virtual router from the drop-down menu. (This is the one you identified earlier). Then click OK.
Congratulations! Your Windows PC is now a virtual router.
Now you can connect any Wi-Fi-enabled device to your new virtual router and share your VPN connection.
How to disable the virtual router
To disable your virtual router, return to the command prompt and type the following:
netsh wlan stop hostednetwork
You will see a message that says, “The hosted network stopped.”
This will stop and disable your virtual router. If your virtual router is no longer in theNetwork Connections window, then you have successfully disabled it.
Stop Windows leaking DNS (Windows 10)
Stop Windows leaking DNS (Windows 10) If you’re connected to our VPN, but still unable to see unblocked (for example connected to our USA server, but seeing the Netflix Australia catalogue), you could be leaking DNS. Windows includes a ‘feature’ which is designed to speed up delivery of local content by using local DNS servers. This needs to be disabled by following the instructions below.
**Note – This will not work on Windows 10 Home edition
Windows 10 To disable the “smart multi-homed name resolution” service:
- Open the Start menu and type gpedit.msc in the search bar,
- …and double-click gpedit.msc to open the Local Group Policy Editor. Within Computer Configuration select Administrative Templates → Network → DNS Client → Turn off smart multi-homed name resolution.
- Select Enabled to turn off the service. Click Apply.
Windows DNS leaking hints / Tips & fixes
Unfortunately, microsoft (in their wisdom) have designed some annoying features into Windows which can mean that although you are connected to a VPN, windows will still ‘leak’ requests locally to your ISP, which gives the game away to Netflix and other sites that you may be trying to unblock.
If you’re not using Windows home edition, you may be able to simply disable this feature using the guide here. If that doesn’t work, we have also included some alternative methods below.
1. Download VPN check Pro This has a built in option to stop DNS leak, and comes with a free trial (so that you can see if it works), and only costs $19 if you decide to buy the full version. It also includes a ‘kill switch’ function that may be useful if you are using P2P Bit Torrent.
2. Change the DNS servers on all of your network interfaces (see our preferred DNS providers below). This will force every network interface to use the DNS that you specify, and will stop DNS leaks.
a) Open Network and Sharing centre (by clicking on the network icon in the bottom toolbar).
b) Right-click on your main connection & select ‘properties’
c) Look through the list and find ‘Internet Protocol Version 6 (TCP/IPv6). Untick the boxd) Look through the list and find ‘Internet Protocol Version 4 (TCP/IPv4). Highlight it, and click on ‘properties’
e) Make a note of any DNS servers that have already been populated, in case you need to change back. Click on ‘use the following DNS server addresses’ radio button, enter the relevant addresses from the choices below. Click ‘OK’ and restart the connection.
We suggest using the Open DNS:
- Preferred DNS server: 208.67.222.222
- Alternate DNS server: 208.67.222.220
or Google
- Preferred DNS server: 8.8.8.8
- Alternate DNS server: 8.8.4.4