Windows 7 L2TP VPN Setup guide

Configure the VPN connection

• Go to “Start”, then “Control Panel”, then “Network and Internet”, then “Network and Sharing Center”.
• Click “Set up a new connection or network”.
• Select “Connect to a workplace” and click “Next”.
• Click “Use my Internet connection (VPN)”.
• For “Internet address:” enter the server name from the list below , for example “usa.vanishedvpn.com”.

• For “Destination name:” enter e.g. “USA”.
• Select “Don’t connect now; just set it up so I can connect later”. Leave the other boxes unchecked.
• Click “Next”.
• For “User name:” enter your username & password from your credentials here. Click “Remember this password”
• Leave “Show characters”,  and “Domain optional:” blank.
• Click “Create”.
• Now click “Close”. Do NOT click “Connect now” yet, as there is additional configuration required.
• Go to “Start”, then “Control Panel”, then “Network and Internet”, then “Network and Sharing Center”.
• Click “Change adapter settings”.
• Right-click the VPN adapter you have just configured e.g. “USA” and select “Properties”.
• Click the “Options” tab. Untick “Include Windows logon domain”.
• Click the “Security” tab. For “Type of VPN” select “Layer 2 Tunneling Protocol with IPsec (L2TP/IPSec)”.
• Click “Advanced settings”.
• In the “Advanced Properties” window, select “Use preshared key for authentication”, and for “Key”: enter “happiness”.
• Click “OK”.
• Back in the “USA Properties” window, click “OK”.

Connect to the VPN service

• Go to “Start”, then “Control Panel”, then “Network and Internet”, then “Network and Sharing Center”.
• Click “Connect to a network”.
• In the pop-up window at the bottom right of the screen, select the VPN connection you have created, e.g. “USA”, and click “Connect”.
• Enter your UUN and the password which you specified when you registered for the VPN service, then click “Connect”.
• You should now be connected to the VPN service.

Troubleshooting

If the instructions above do not result in a successful connection to the VPN service, please check that Windows services on your device are configured as described below.

• Go to “Start”, then “Control Panel”, then “System and Security”, then “Administrative Tools”.
• Double click “Services”.
• In the “Services” window, scroll down the list to “IKE and AuthIP IPsec Keying Modules”. Double click on this item.
• In the “IKE and AuthIP IPsec Keying Modules Properties” window, ensure “Startup type” is set to be “Automatic”.
• If the “Service status” is not “Started”, click “Start” to start the “IKE and AuthIP IPsec Keying Modules” service.
• Click “OK”.
• Now back in the “Services” window, double click on “IPsec Policy Agent”.
• Repeat the same process as for the “IKE and AuthIP IPsec Keying Modules”, ensuring the “Startup type” is set to be “Automatic” and the “Service status” is “Started”.
• Click “OK”.
• Close the “Services” window

Now connect to the VPN service as described above.